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Frequently asked questions
How do I cancel my policy?
You may cancel your policy within 30 days from the contract purchase date. Please refer to your policy for full cancellation details and contact the issuing SecureDrive dealer to cancel. For further questions about cancellation, contact our customer support team at 1-866-287-6218.
Can I make changes to my policy?
Our Customer Success team will be able to provide guidance on changes to your contract. Please call them on 1-866-287-6218.
Where can I find my SecureDrive coverage?
Your selling dealer will provide you with a paper contract that outlines your agreed-upon coverage. If you are unable to locate it, please call your dealer or our customer support team at 1-866-287-6218.
Complaint resolutions
We take your concerns seriously. If you have a complaint about a SecureDrive product, please submit an inquiry via the form located on the Contact page of the LGM website.
