File a claim

Transparency at every step.

What product are you inquiring about?

Our goal is to handle claims swiftly, fairly, and transparently. Choose your product below to learn how to file a claim properly for prompt payment.

Locate your contract number. Visit your selling dealer, or any other repair shop of your choice, to get your claim started.

If you selected roadside assistance as an optional upgrade, locate the appropriate phone number in your contract.

Locate your contract number. Visit your selling dealer, or any other repair shop of your choice, to get your claim started.

Locate your contract number. Visit your selling dealer, or any other repair shop of your choice, to get your claim started.

Locate your contract number. Visit your selling dealer, or any other repair shop of your choice, to get your claim started.

Call the product underwriter (CUMIS Life) to initiate the claims process. Claims must be submitted within 90 days of the date of occurrence.

Toll Free: 1-855-587-8595 

Call the product underwriter (The Sovereign General Insurance Company) to initiate the claims process.

Toll Free: 1-844-798-6180 

  1. File a Police Report: File a report with the police within three days of the date of loss of your vehicle.
  2. File a Loss Report: File a loss report with your insurance provider for the theft of your vehicle within three days of the date of loss.
  3. Contact SecureDrive: Report the loss of your vehicle within thirty days of the date of loss.

Email the insurer at WarrantyClaims@Trisura.com within 30 days of the loss of your vehicle to initiate the claims process.