Our goal is to handle claims swiftly, fairly, and transparently. Choose your product below to learn how to file a claim properly for prompt payment.
File a claim
Transparency at every step.
What product are you inquiring about?
Mechanical Breakdown Protection
Locate your contract number. Visit your selling dealer, or any other repair shop of your choice, to get your claim started.
Roadside Assistance
If you selected roadside assistance as an optional upgrade, locate the appropriate phone number in your contract.
Appearance Protection
Locate your contract number. Visit your selling dealer, or any other repair shop of your choice, to get your claim started.
Excess Wear and Use Waiver
Locate your contract number. Visit your selling dealer, or any other repair shop of your choice, to get your claim started.
Vehicle Loss Privilege Program
Locate your contract number. Visit your selling dealer, or any other repair shop of your choice, to get your claim started.
Loan Protection
Call the product underwriter (CUMIS Life) to initiate the claims process. Claims must be submitted within 90 days of the date of occurrence.
Toll Free: 1-855-587-8595
Replacement Insurance
Call the product underwriter (The Sovereign General Insurance Company) to initiate the claims process.
Toll Free: 1-844-798-6180
Anti-Theft
- File a Police Report: File a report with the police within three days of the date of loss of your vehicle.
- File a Loss Report: File a loss report with your insurance provider for the theft of your vehicle within three days of the date of loss.
- Contact SecureDrive: Report the loss of your vehicle within thirty days of the date of loss.
Guaranteed Asset Protection
Email the insurer at WarrantyClaims@Trisura.com within 30 days of the loss of your vehicle to initiate the claims process.
